Frequently Asked Questions

How do I track my order?

You will be sent atracking numbervia email once your order has been processed and shipped.

How long is shipping?

Due to our high volume of orders, please allow up to 1-3 days for processing (5-7 days during peak season November-January). After your order is processed, it will be shipped.

Standard US Shipping: 7-14 Days

International shipping: 8-15 Days

We appreciate your patience.

Returns

30 Day No Hassle Refund

Not Satisfied? Get a full refund up to 30 days after purchase!

How do I contact Cozy Baby?

For any questions or concerns, please feel free to reach out to Cozy Cradle customer service atshopcozycradle@gmail.com.